Contact Us
We're Here to Help
Whether you have a question about your order, delivery, plant care, or choosing the right plant, our friendly support team is always ready to assist you.
Why Shop With Frek?
Contact Options
Get quick assistance with orders, product recommendations, delivery updates, and plant care.
Chat NowCustomer Care
Speak directly with our support team during business hours for immediate assistance.
Call UsQuick Help
Track Your Order
Check your shipment status anytime.
Shipping Policy
Learn about our delivery timelines and shipping information.
Refund & Replacement
Read our policy for damaged or incorrect deliveries.
Plant Care Guides
Simple care guides to keep your plants healthy and thriving.
Frequently Asked Questions
You can track your shipment anytime from our Track Order page using your order details.
Delivery times vary depending on your location, but we dispatch orders as quickly as possible.
Please contact us within 24 hours of delivery with your order number, clear photos, and an unboxing video. We'll review your request and assist you promptly.
Visit our Plant Care Guides to learn about watering, sunlight, and maintenance tips.
Business Information
Legal Name: Frek Enterprises
Brand: Frek
GSTIN: 19BAAPT5329N1Z3
Support Hours:
Monday – Saturday
9:30 AM – 6:30 PM
Registered Office
Frek Enterprises
Lizahill, Munshi Dhura
P.O. Marybong, Ghoom
Darjeeling – 734102
West Bengal, India
Still Have Questions?
Whether you need help with an order, shipping, plant care, or product recommendations, our team is always happy to assist.
Contact Our Team