Privacy Policy

Effective Date: [10 November 2022]

Frek Enterprises (“Frek”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, store, and disclose information when you use our website www.frek.in (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a) Personal Information

When you place an order or register on our site, we may collect:

• Full name

• Mobile number

• Email address

• Billing and shipping address

• Payment details (processed securely via third-party gateways)

b) Non-Personal Information

• Browser type and version

• IP address

• Time zone and location

• Device information

• Website usage data via cookies and analytics

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To contact you about your order status, delivery, or issues

• To respond to your customer support queries

• To personalize your shopping experience

• To improve our website, services, and offerings

• To send you promotional messages (only with your consent)

• To prevent fraud or misuse of our services

3. Cookies

Frek.in uses cookies and similar tracking tools to enhance user experience and gather usage statistics. These cookies may collect information about your browsing behavior on our site. You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

However, we may share information with:

• Trusted courier partners to deliver your order

• Payment gateways to securely process your payments

• Analytics services (e.g., Google Analytics) to improve website performance

• Government or legal authorities if required by law or to enforce our terms

5. Data Security

We implement strong security measures to protect your personal data, including:

• Encrypted payment processing

• Secure server infrastructure

• Limited access controls for internal staff

Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections or updates

• Opt-out of marketing emails at any time

• Request deletion of your account or data

For such requests, email us at contact@frek.in with the subject: "Data Privacy Request".

7. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill your orders

• Comply with legal obligations

• Settle disputes

• Enforce our agreements

Once the retention period ends, your data is securely deleted.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices, content, or policies. Please read their respective privacy policies before submitting any information.

9. Children's Privacy

Frek.in is not intended for use by children under 13 years of age. We do not knowingly collect personal information from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.” We recommend reviewing it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach out to us:

📧 contact@frek.in
📞 +91 78109 52948
🌐 www.frek.in

By continuing to use our site, you consent to our collection and use of your information as described in this Privacy Policy.